Stop sorting tickets.
Let AI triage them.
STTS reads every incoming support ticket, classifies it by category and urgency, and routes it to the right team — automatically. Your agents see pre-sorted, pre-prioritized work from the moment they open the dashboard.
2,847
Tickets Triaged
<3s
Avg. Triage Time
99.9%
Uptime (Circuit Breaker)
How It Works
Three steps. Zero manual sorting.
Step 1
Customer Submits
Title, description, email. No account needed. Ticket saved instantly.
Step 2
AI Classifies
Vertex AI reads the description, assigns category + priority with a confidence score.
Step 3
Agents Act
Dashboard shows pre-sorted tickets. Kanban board, search, status updates — all in one place.
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